ESO collects feedback from its users in a number of ways:

• All observers in Visitor Mode to La Silla or Paranal are required to fill out an “End of Mission” report.
  
• Annual user satisfaction campaigns targeting selected PIs in Service Mode.
• Member state representatives on the ESO Users Committee actively solicit feedback from their communities prior to each UC meeting.
  

In order to properly measure the impact that the ESO Strategic Partnership is having across a range of outputs including collaboration, public outreach, leveraging grants, etc., AAL conducts annual Australian ESO User Surveys, targeting the Principal Investigators who were allocated ESO time in the two most recently completed Periods.

La Silla Observatory is located in the Chilean Atacama Desert, one of the driest and most remote areas of the world, 150 km northeast of La Serena and at an altitude of 2400 metres. Whoever is lucky enough to visit this observatory immediately realises that it is a gem of astronomy, home to some of the telescopes that have made the history of this field.

This is a quick update from your Users Committee (UC) representative. My role is to represent Australian ESO users and act as the capillary link between ESO and the Australian community.

First, congratulations to all those who have been awarded ESO time for P103 and have completed their Phase 2s last week. Now let’s hope for lots of good quality photons!

Between June 17 and 21 this year, an exciting, rare and strategic meeting will take place in Garching on The VLT in 2030. The existing complement of VLT/I instrumentation was largely defined a decade or more ago, with no new instruments approved in the past 5 years. The long term future of the observatory is uncertain, with a range of possible changes to instrumentation and operations.

I was recently fortunate enough to visit the ESO Paranal observatory for two nights of observing with the XShooter spectrograph. As a member of the Dark Energy Survey (DES) I'm an avid consumer of observational data but, at least until recently, less of a producer, making the two nights in visitor mode at the VLT a first for my PhD. We were awarded the two nights for follow-up of galaxy-galaxy strong lenses we discovered in DES using machine learning, hoping to get redshifts for both lens and source and enable some interesting follow-up science. In September, thanks to Astro3D, the ASA and Swinburne,  I travelled to Paranal as CoI with my supervisor, Prof. Karl Glazebrook.

For 5 weeks in September-October 2018, I was at ESO Santiago hosted by the Visiting Scientist program.  For this "paper-writing retreat," I worked with Matias Jones, an ESO Fellow with whom I have collaborated for several years on the search for planets orbiting evolved stars.

Dear fellow Australian astronomers,

This is an update from your Users Committee (UC) representative. My role is to represent Australian ESO users and act as the capillary link between ESO and the Australian community. 

The ESO Users Committee met in April (UC42) to receive an update from ESO on various issues and to discuss a new set of recommendations.

I am a member of the Observing Programmes Committee (OPC) Panel A for Periods 102 and 103. My experience as an ESO user centers around my time spent working on a five year guaranteed time KMOS survey. During this time I observed at Paranal 3 times for a total of 11.5 nights and have been involved in follow-up proposals with MUSE, X-Shooter, and SINFONI. I have had successful PI proposals focused on galaxy evolution with KMOS, FLAMES, and X-shooter.

Where it all began
When Australia became a strategic partner of the European Southern Observatory my PhD supervisor encouraged our group to actively think about proposal ideas. New telescopes and new instruments implied opportunities for new science. Within my team we came up with a few proposals, ranging from observing galaxy kinematics to investigating odd objects. The thought of submitting a proposal to ESO was quite intimidating as a student, not to mention that we decided to ambitiously ask for about 50 hours in grey/dark time on the VLT. Thanks to team effort, we were granted all the time requested in visitor mode, albeit broken into two runs - 3 nights in June, and 3 nights in August 2018.

In July 2018 I traveled to Cerro Paranal in Chile for half a night in Visitor Mode (VM) with X-Shooter on UT2 of the Very Large Telescope. Usually ESO does not permit VM runs of less than 1 night due to the overheads involved, and we were originally allocated the time in Designated Visitor Mode (dVM). However we were able to make the case for why an observer needed to be present on-site for these observations, so if you feel you have a case then you should contact the Observing Programmes Office. Here are a few more things I learned that you may find helpful when going to Chile to observe: