- All observers in Visitor Mode to La Silla or Paranal are required to fill out an “End of Mission” report.
- Annual user satisfaction campaigns targeting selected PIs in Service Mode.
- Member state representatives on the ESO Users Committee actively solicit feedback from their communities prior to each UC meeting.
by Stuart Ryder
ESO collects feedback from its users in a number of ways:
Michael Murphy is the Australian representative on the ESO Science Technical Committee. He can be reached at email@example.com