Australian ESO User Survey 2019

by Stuart Ryder

ESO collects feedback from its users in a number of ways:

• All observers in Visitor Mode to La Silla or Paranal are required to fill out an “End of Mission” report.
  
• Annual user satisfaction campaigns targeting selected PIs in Service Mode.
• Member state representatives on the ESO Users Committee actively solicit feedback from their communities prior to each UC meeting.
  

In order to properly measure the impact that the ESO Strategic Partnership is having across a range of outputs including collaboration, public outreach, leveraging grants, etc., AAL conducts annual Australian ESO User Surveys, targeting the Principal Investigators who were allocated ESO time in the two most recently completed Periods.

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